Returns & Exchanges

At Hook+Gaff, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 30-day window for returns and exchanges on all unworn and unwashed items.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Package Your Items

Place the items in their original packaging with all tags attached, ensuring the product is securely protected for transit.

3

Label and Ship

Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.

4

Receive Refund or Exchange

Once our warehouse inspects and approves the return, your refund will be processed to the original payment method or your exchange item will be shipped within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing